Simplifying customer operations

Simplifying customer operations

Use case

Client CRM

Industry

Marketing

Stacker for

Workflow

Mark Sorenson

CEO

Mark Sorenson is the founder and CEO of Social High Rise, a marketing agency that specializes in social media management and online customer service for restaurants.



"Before Stacker, we went through teams of developers and lots of cash trying to build good internal tools."


Mark Sorenson

CEO



Before Stacker, Mark contracted teams of developers to build internal tools to help his team save time as they managed hundreds of clients, but after working with two different teams and multiple iteration cycles, it wasn't working.



With Stacker, Mark was able to build a custom CRM and work management tool himself so his team could more easily manage their client work.


How they use Stacker

Employees log in

Employees can see their clients, client accounts, and related tasks all in one place.

Employees view their work

Employees can see the status of different clients' accounts and alerts for those that need attention.

Employees access reports

Employees can view clients' social media reports and past invoices.ustomers track all their orders and check for delivery photos within Spedal’s Customer Portal.

Employees log in

Employees can see their clients, client accounts, and related tasks all in one place.

Employees view their work

Employees can see the status of different clients' accounts and alerts for those that need attention.

Employees access reports

Employees can view clients' social media reports and past invoices.ustomers track all their orders and check for delivery photos within Spedal’s Customer Portal.

Create software that fits you perfectly

Create software that fits you perfectly