Tracking and managing requests from internal teams and external customers is time consuming and often requires lots of manual processes. Missing SLAs, poor customer experience, and lots of email back-and-forth are just some of the common side effects of having ineffective request tracking.

Stacker’s Request Tracking Template takes the complexity out of request tracking and puts you in control. Ensure you never lose track of incoming requests with realtime alerts and analyse historic requests using a simple, intuitive interface. Organize and categorize incoming requests exactly how you want, with customizable views. And all without the need to write any code!

• This template includes sample data in three categories: Request Categories, Requests, and Team. To get started, replace this data with your own. See our help doc: Stacker Tables: Adding and Editing Rows.
• You can change what information is stored in each category by clicking on Manage fields and data tab on the right hand sidebar. You can either change the existing fields, or add new ones.
• You can change how all Request pages look by going to any Request page and clicking on “Edit layout” in the right hand sidebar. You can move sections around, edit existing ones, or delete them all and start again! See our help doc: Detail layout.